Simulator FAQs | Symbio Corporation

Frequently Asked Questions

Can I shock the simulator with my defibrillator?: Yes. Symbio's ECG simulators are designed to withstand multiple series of shocks delivered throughout a day of training.
Why does the simulator's order number depend on the brand of defibrillator I am using?: The simulator has a PADS connector that mates with your defibrillator's therapy cable, and each defibrillator manufacturer's therapy cable has its own unique style of connector.; So, to ensure that your simulator can connect to your defibrillator, you specify which defibrillator brand you are using and we will install the correct PADS connector.
Do I need to download and to install an application for the simulator?: The simulator is ready to be used, as is. There is no application that needs to be installed.

Can I use a credit card to buy a simulator from you?: Yes, Symbio accepts Visa, MasterCard and American Express. We will need the usual information printed on the card, as well as the shipping and billing addresses. You may contact us for a form to fill out - then fax back - or feel free to phone us with the information.
Can I use a purchase order to buy a simulator from you?: Yes, Symbio accepts purchase orders with payment terms of net 30 days. If you are interested in opening an account, please contact us.
How will the simulator be shipped to me?: For customers within the US, we will ship via UPS Ground or FedEx Ground from Hillsboro, OR.; Shipping costs will be added to your invoice. Alternatively, we can use your organization's shipping account number so that shipping costs are not added to your invoice.; For customers outside of the US, please contact us for more information.; All shipments are FOB origin.
Are your simulators sold by other companies?: Yes. Symbio's simulators are sold by companies that produce cardiac care training products and their distributors, as well as defibrillator retailers and manufacturers.